PRIVACY POLICY
Last Updated: September 11, 2026
Privacy Policy
At Roamigo Tourism, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how Roamigo Tourism collects, uses, stores and protects information when you visit our website, contact us, request a quotation, or use our travel planning services.
Roamigo Tourism is a boutique travel studio based in Ahmedabad, Gujarat, offering bespoke domestic and international holidays.
By using our website or submitting your information through our enquiry forms, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you contact us or request travel assistance, we may collect information such as:
- Full name
- Mobile number
- WhatsApp number
- Email address
- Destination preferences
- Departure city
- Travel date
- Return date
- Trip duration
- Number of adults and children
- Number of rooms
- Trip type
- Budget preferences
- Hotel category
- Meal preferences
- Transport requirements
- Sightseeing requirements
- Activities and special requests
- Additional messages or information you voluntarily provide
We may also collect basic technical information when you visit our website, such as browser type, device information, IP address and general website usage information.
2. How We Use Your Information
We may use the information you provide to:
- Understand your travel requirements
- Prepare personalised travel itineraries
- Provide quotations and package details
- Contact you regarding your enquiry
- Coordinate hotels, transportation, sightseeing and activities
- Arrange travel-related services through relevant suppliers
- Provide customer support and travel assistance
- Respond to WhatsApp, email or phone enquiries
- Improve our website and services
- Prevent fraudulent or unauthorised activity
- Comply with applicable legal and regulatory requirements
We do not use your information for purposes unrelated to the services you have requested unless permitted by applicable law or you have provided appropriate consent.
3. Sharing of Information
To provide your requested travel services, we may need to share relevant information with trusted third-party service providers, including:
- Hotels and resorts
- Airlines and transportation providers
- Chauffeurs and transfer providers
- Local guides
- Tour operators
- Activity providers
- Visa or travel-support service providers, where applicable
- Payment or booking service providers
- Other suppliers involved in fulfilling your itinerary
We only aim to share information that is reasonably necessary for providing the requested service.
We may also disclose information where required by law, court order, governmental authority or other lawful process.
4. Payment Information
Roamigo Tourism may use third-party payment providers for processing payments.
Where payments are processed through a third-party payment gateway, payment information may be handled directly by that provider according to its own privacy policy and terms.
Roamigo Tourism does not intend to store complete payment-card details on its website.
5. Cookies
Our website may use cookies and similar technologies to improve website functionality, understand website usage and provide a better browsing experience.
Cookies may help us understand:
- Which pages visitors view
- How visitors interact with the website
- General website traffic patterns
- Website performance
You may be able to manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.
6. Communications
When you submit an enquiry, you may be contacted by Roamigo Tourism through:
- Phone
- Other communication methods you provide
We may contact you regarding your enquiry, itinerary, quotation, booking or travel-related service.
7. Data Security
We take reasonable measures to protect the personal information we receive from unauthorised access, misuse, alteration or disclosure.
However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.
8. Third-Party Websites
Our website may contain links to third-party websites, booking platforms, social media platforms or service providers.
Roamigo Tourism is not responsible for the privacy practices, content or security of third-party websites.
We recommend reviewing the privacy policies of those websites before providing them with personal information.
9. Children’s Information
Our website is intended for general use and travel planning. We do not knowingly request personal information from children for independent use of our services.
Where information relating to children is required for a family travel booking, it should be provided by a parent or legal guardian or otherwise in accordance with applicable law.
10. Data Retention
We may retain personal information for as long as reasonably necessary to:
- Complete your requested travel services
- Maintain booking and enquiry records
- Handle customer-service matters
- Meet legal, accounting or regulatory requirements
- Resolve disputes
When information is no longer reasonably required, it may be securely deleted or anonymised where appropriate.
11. Your Choices
You may contact us if you wish to:
- Ask what personal information we hold about you
- Request correction of inaccurate information
- Ask about the use of your information
- Request deletion of information where legally applicable
- Withdraw consent where applicable
Some information may need to be retained where required for legal, contractual or legitimate business purposes.
12. Changes to This Privacy Policy
Roamigo Tourism may update this Privacy Policy from time to time.
Any updated version will be published on this page with a revised Last Updated date.
13. Contact Us
If you have questions regarding this Privacy Policy or the handling of your personal information, please contact us:
Roamigo Tourism
Phone: +91 77779 46751
Email: roamigotourisms@gmail.com
Office: Shop No. 18, Samrajay Shopping Center, Mahadev Nagar Road, Vastral, Ahmedabad – 382418